Customers Are Talking About Able Installations!
Over the past 20 years, we have built over 500 swimming pools. Sometimes, people will actually take the time to write us and thank us for a job well done. Referrals are an important part of researching a new swimming pool project, but when people write you AFTER the fact, and express satisfaction, that helps us feel we have done a good job, and made our customers happy. We are thankful and truly humbled that our customers would make this kind of effort on our behalf. Able customers are some of the nicest people we have ever met.
- Sam & Caroline Manoogian
A. & S. Cole - 'Oceanside' pool
Timber Creek Lane - Wilmington
“Able Installations, thank you for the excellent job you did on our new San Juan Pool. We really could not be happier. Your guys were here every day, and Mike was very accommodating in every way. We still can hardly believe the whole project took less than a month for such a large pool. The whole experience was 'seamless', we love our pool, we love the automatic cover, and we can hardly keep the boys out of the water. Thanks Able!! Its going to be a great summer!”
B. & P. Haislip - 'Hawaiian' pool
Needle Grass Way - Wilmington
“Pat and I are thoroughly enjoying our new swimming pool. All of our neighbors and guests have been very complimentary about how great the pool looks.
To that end, we wanted to take a moment to thank you, Mike, and the team that did the installation, for the great job they did. From the very start, you or Mike kept us advised at every step throughout the planning, permitting, and the installation process. There were never any surprises. The professionalism and courtesy shown by the installation team was outstanding. We were particularly impressed with the care they took with our property and how they tried to minimize any disruption. They are a great team, and you can tell they have a lot of pride in the quality of the work they do.
Again, please accept our thanks for a job well done! You can certainly use us as a reference.”
B. Page - 'Caesar's Palace' Pool
New River Inlet Road, North Topsail Beach
“I want to take this opportunity to thank you for the beautiful work done by Able on my pool project. Even though we were under severe time constraints, your work ethic and workmanship always met or exceeded my expectations.
You did what you said you would do when you said you would do it. I would also like to thank you for continuing to provide support on the small issues that have arisen since completion. It is reassuring to know you will be there after the job has been completed.
We have built a wonderful home on North Topsail Beach, and it is fair to say Able has constructed the most beautiful pool on the island.
I would recommend your company without reservation, to any homeowner who wants a quality pool constructed to high standards and within a very reasonable time frame.”
K. Mitchell - 'Luxor Deep' pool
Skystasail Drive, Wilmington
“I wanted to take a moment to say thank you to those of you who made this dream a reality. Through endless design changes and site issues, you and your staff remained unruffled, providing a professional installation despite the many challenges my project presented.
Due to my work I was frequently away from hime for an entire week, and yet upon my return on weekends I found everything we'd discussed implemented exactly as I had envisioned and we had discussed. I especially appreciated your providing ideas and solutions that were innovative and tailor made for the project.
I would recommend anyone considering a project, from large to small, to take advantage of the high standards and commitment exhibited by everyone on your team.”
G & D Baumgartner - 'Seaside' pool
Crooked Gully Circle Sunset Beach
“I want to thank you for the time and effort you put into making our backyard a special place.
Living in Michigan and trying to find a contractor to build in North Carolina was difficult. After interviewing other contractors we chose you based on the confidence you showed. We were impressed with how you kept us informed of the progress of the pool and deck construction by weekly telephone updates on Fridays, and email photographs. Although we were anxious to get the pool completed you took no short cuts and did a thorough job. Your follow up after the completion was admirable.
Having looked at several pools put in by other contractors, we are certainly glad we chose Able. There is no comparison in the quality of the pool equipment, the automatic cover, and the heat pump - this pool is virtually maintenance free. The stamped concrete and anodized aluminum fence created a showplace in our backyard.
Our pool and deck have become a great place to relax and entertain. We really could not be happier with the result. We continuously get compliments from the passing golfers and neighbors.Thank you for making our dream a reality!”
J. Smith - 'Marathon 44' pool
Okeechobee Road - Wilmington
“Tara - A Super Great Job!! As a swimming enthusist, I had grown tired of going to the public pool to do my laps everyday. I now have an incredible 44' swim lane pool in my own backyard. I have been enjoying it daily and most recently completed a triathalon in record time! Thank you”
M. Hamlet - 'Vancouver' pool
Snapper Lane - Carolina Beach
“We are so pleased with the wonderful job that your staff has done on our pool. You were able to answer my questions and build our dream of having a pool in our small yard. Our yard actually looks larger with a pool in it!”
C. Breenman - 'Manatee' pool
Williams Street - Boiling Springs Lakes
“We would like to thank you for your excellent service. The Friday phone calls were a nice idea and kept us informed. The crew was professional and polite. We thought very highly of them. We love our pool.”
C. Boise - 'Sundial' pool
Mallard Drive - Hampstead
“Tara - we are so happy. We sincerely appreciate the wonderful job you and your crew did on our new pool.”
P. & J. Lanzi - 'Atlantic' pool
Grayln Terrace - Wilmington
“We apologize for the delay in writing this note, but we wanted to thank you and your company for all you have done for our family in the construction of our beautiful pool.
The service has been above and beyond well after the pool was completed and has been nothing short of superb.
The installation went very smoothly, without any surprises and your crew was very professional. My family has truly enjoyed the pool and it has added so much to the enjoyment of our back yard. We both have enjoyed dealing with the two of you and your company and hope the relationship will continue for many years to come.”
Action Construction - 'Cocoa Beach' pool
S. Shore Drive - Surf City
“Thank you for all your hard work on the swimming pool at our residence. I was especially pleased that you completed the work as agreed.
Your communication throughout the project, and ability to answer questions as they arose, let me know I had made the right decision in choosing Able Pools for this project.
I am delighted and confident in recommending Able for the installation of swimming pools and look forward to working with you again on future projects.”
B. & K. Duruman
“How can we thank you for all your great work? My husband and I always knew if you said something was going to be done, it would get done. Things were completed ahead of time and always with amazing professionalism. Our project was completed ahead of time and always with amazing professionalism.
I also must mention your crew. It is not surprising considering your high personal business standards that your employees would be such professionals, but every one of your employees was a pleasure personally, and they were so knowledgeable.
Our family gets a lot of satisfaction and enjoyment from our pool - you made our family's summer.”
D. & C. La Vere
“We just want to let you know how much we enjoy our pool and how much we enjoyed working with you all at Able Pools. We knew we made the right decision choosing Able.
Hats off to Mike and his installation crew. They were amazing workers; highly competent. And Mike is just an all around good guy. He was very patient with us and did superhuman work to turn a challenging backyard into something special. Also the concrete guys were real go-getters and highly professional. Even the pool cleaner was great!
We want to thank you all for essentially holding our hand throughout the month long installation process. You were always quick to come out and explain things; deal with the unexpected - who knew what you'd find underground. You just made sure we got what we wanted.
I think one thing that really put our minds at ease was when I had a question about something and Ruth just reassured me that "We want you to be completely satisfied." I like that attitude and we are completely satisfied.
Thanks, Able Pools. We'll gladly recommend you. Now we can't wait for summer!”
“I just wanted to say that I was very impressed with the professionalism that was displayed by everyone working on our project. Even more importantly to me is the continued service received after the project was completed.
If I call with a question the response is almost instantaneous. Your consideration and patience in explaining the technical aspects of the pool systems is greatly appreciated as is your current interest in ensuring that everything is functioning 100%.
I find it difficult to believe that anyone else could provide a better level of 'after market' service.”
“We are very pleased with Able. Even when we ran into unforseen installations problems, you were very accommodating and got things done correctly and on time.
If we could, we would give you an "11" on the 1-10 scale.”
J. & M. O'Leary
“For the record, we wish to thank you both for your honesty in doing business with us. Honesty, as we all know, is paramount to business, especially in a world, such as exists today.
The contract we signed and agreed to was specific and totally fulfilled to our satisfaction. And, as we were told, Ruth hand held us from the beginning to the end of construction. She is a wonderful person to work with and a great representative for Able.
Frank, in our opinion you have a great Team, and they are something to be proud of. We both thank you for a job well done, and should you ever need a referral please do not hesitate to let us know.”
“I would like to express my gratitude for a job well done. Your workers' craftsmanship is exemplary. Their attention to details was ever present as we inspected the final product. Tools, scrap materials and supplies were removed at the end of each day so we never had to endure the junkyard atmosphere present at many jobsites.
This was a very demanding project involving exact dimensions in digging and forming. The management and staff at Able were responsive to inquiries, providing ideas and honest answers throughout the construction process.
We hold no reservations in our endorsement of Able.”
G. & D. Baumgartner
“As I sit here enjoying this magnificent project, I want to thank you for the time and effort you put into making our back yard a special place.
Living in Michigan at the time, and trying to find a contractor who would build our pool in North Carolina was rather risky on our part.
After interviewing other contractors, we chose you based on the confidence you showed. We were impressed how you kept us informed of the progress of the pool in your weekly updates on Fridays, and although we were anxious to get the pool completed you took no shortcuts and did a thorough job.
We have since looked at other pools put in by other contractors, and we are certainly glad we chose Able - there is no comparison in the quality of construction. Our pool and deck have become a great place to relax and entertain. We continuously get compliments fom the passing golfers and neighbors.
Thank you for making our dream a reality. We really could not be happier.”
“I am writing to thank you for the wonderful help and reassurance you all have given me since I got my pool and spa. I certainly made the right choice when I chose Able.
You have always shown kindness, concern, and reassurance and everything was always done right. I know that any time I have a question, all I have to do is make a phone call and you are right there to help or reassure me.
I am proud to say, "Able Pools", whenever anyone asks who put in my beautiful pool.”
“Frank, just a note to thank you and your associates for the fine work done to install my pool. The professional manner in which the work was done, as well as changes unknown to everyone except my wife, made for a great installation.
This was not my first pool experience, but when compared to the quality of your workmanship, no-one else was even close. Please thank Mike for making things flow in such a positive manner, and for his training.
We are having many positive comments from our friends and now that the landscaping is done we have a great looking pool.
Thanks for the service and follow up.”
“Re: Excellent service.
My grandmom always said when you deal with 'good peoples', you should let them know and make sure you let others know too. I believe I have let plenty of others know, with the Able Pools sign in my front yard and with the praise I have passed on to all in the Topsail area asking me about pools.
As a lawyer, I generally do my research before I make any moves and in this case doing a little research on Able really paid off. Able made having my pool installed, sight unseen at my newly constructed Oceanfront home so easy, I never had a concern.
Having the Able team behind me makes owning a pool 420 miles away from my home in VA, easy.
Thanks again for standing behind what you sell and being 'GOOD PEOPLES'.”
K. & C. Sides
North Topsail Beach
“Thanks again for all your help with our pool and spa. Being first time users we were excited and also a little apprehensive about these purchases. With so many products on the market today, buying a pool can be an intimidating experience.
From the very beginning your team did an excellent job of answering all our questions, providing us with sound advice, and never letting us forget that you really wanted our business. As you know, we evaluated several companies prior to finalizing our decision to purchase a San Juan pool from Able.
This has been, without a doubt, one of the best decisions we made. Your staff made the entire process from installation to training and support very enjoyable.Our questions were always answered in a timely manner. When questions did arise they were addressed immediately.
Please do not hesitate to use us as references. Anyone considering a pool in the Cape Fear area, should certainly talk with your team before they make a decision.”
C.& M. Knoll
“As first-time pool owners we are writing to express our complete satisfaction with Able.
It was a true pleasure to do business with Sam Manoogian. Sam and the crew overcame many obstacles due to the water table of our lot, and always maintained a very friendly, treat-the-customer-like-gold attitude. Upon completion we were extremely pleased to observe everyting was done right the first time; no trouble shooting.
We will emphasize again, first time pool owners. Therefore you can imagine how much, continued customer service means to us. Sam and his team are always there to answer questions and have stopped by to check on how everyting is going. Truly Exceptional Customer Service!!!
Bottom line, we really love our new pool and will refer friends to Sam, and Able.”
R. & J. Newman
“We wanted to express our complete satisfaction with the professional way things were installed. The crew was top notch in every respect and the pride they took in their work was obvious. The detail to perfection was certainly gratifying to watch. They were very cooperative and considerate in working around problems of timing, weather and the building inspectors. We want to thank you for a job well done.”
“I want to thank Able for their excellent work. The entire staff was pleasant, the quality was professional and I am completely satisfied with the results. I would not hesitate to recommend Able. Thank you again, and may you enjoy continued success.”
J. & H. Martin
“We thought it would be appropriate to express our total satisfaction with the job your people did. The finished product exceeded our expectations, especially in the attention to the little details. It seemed to us the construction was way above what would be considered normal.
A tip of the hat to your office, who pleasantly let us know what the status of our project was every Friday, or when something was changed.
All in all this is a job you can be proud of. We will be.”
P. & J. Couse
“Just a note to let you know we are very pleased. Please express our satisfaction with everyone involved. Their work ethics and neatness were a joy.
I will recommend Able to everyone. This has been the best experience we have ever had with a construction project.
Thanks also to the office people for the regular updates.”
R. & J. Jones
“We wanted to take one more opportunity to thank you for the job your company did. We have worked with a number of contractors in the past on several different projects, including two homes.
We found our experience with Able to be one of the most pleasant. We were impressed with yourattention not only to the details of construction, but to our needs as well. Your staff are extremely considerate and professional. We will not hesitate to recommend you to all of our friends and neighbors.
Thank you again. It has been a pleasure working with you.”